FREQUENTLY ASKED QUESTIONS

At SFNM we believe that what you eat matters, not just for your health but for the environment and future generations. We carefully source our products from trusted farmers, wild caught fisheries, and sustainable ranches. Antibiotic free, hormone-free, and ethically sourced. We offer 100% New Zealand pasture raised grass-fed and finished beef,  Premium Australian and Japanese Wagyu, Ethically sourced North American Bison, Organic Free Range Chicken, and Wild-Caught Fish. Ensuring exceptional quality, flavor, and nutrition in every order. This is food that our family eats every day, and we know that yours will enjoy it too. 

After placing your order through our website, you will receive a confirmation email with a delivery date. We deliver to your fire house on the shift you are working, or to your residence if it is within our delivery area. All orders are delivered frozen and vacuum sealed with ice packs to maintain optimal temperature and quality upon arrival. Your product will come in insulated bags or boxes depending on the destination. We find that it is easier for people to receive insulated bags at the fire house to place in the freezer before heading home.

We are currently delivering to Fire Houses in Orange County and parts of Los Angeles, Riverside, and San Bernardino. Delivery to residences in Orange County only. 

There currently is no minimum order amount, although we ask you to get together with other members of your crew and place orders that will be delivered at the same time and destination to help us eliminate overhead and keep product prices down.  

We do not currently have a subscription plan. We can accommodate any bulk orders.

One of the benefits of ordering through SFNM is that you do not have to store a 1/4 or 1/2 cow and hundreds of pounds of meat, where we frequently see improper packaging and long-term storage which usually leads to the quality of meat deteriorating. 

Absolutely! You can select from our standard offerings or contact us for custom cuts and special requests. We have some of the best sources for quality products on the market and are happy to accommodate your preferences or special requests whenever possible.

Orders are usually processed within the week that you place your order. Delivery days are usually Friday and Saturday. You will get a confirmation text the day before your delivery to confirm your order and to receive it. 

We believe that the cost of food in the US is currently outrageous and the price gouging from our main food suppliers is criminal. Everyone deserves to eat healthy, nutritious, and sustainable food without “breaking the bank.” Especially our First Responders. So, we are passing along wholesale prices that allow you and your family to eat premium meats and seafood for cheaper than you can get average cuts at your local markets, Costco’s, and meat subscription services. 

90% of the meat in the United States comes from 4 main companies. 

Tyson Foods, JBS, Cargill, and National Beef. These companies control the world meat market and push products out as fast as possible for profit. They also have been riddled with scandals, bribery, quality control issues, and poor working conditions. 

JBS for example, who kills 50,000 cows per day, was found guilty in 2020 of spending more than $180 million in bribes to Brazilian officials in exchange for state backed funding in order to take over the U.S. meat market. 

When you shop at places like Wildfork, or buy “Certified Angus Beef”, these are really JBS marketing brands amongst many others, that push the same poor-quality product from major slaughterhouses all over the U.S. 

This is why we choose to import our 100% Grass-Fed beef from New Zealand, where the cattle roam the richest grasslands in the world, year-round, with no dietary additions.